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Public Works Announces Temporary Changes to Slow the Spread of COVID-19


Public Works Announces Temporary Changes to Slow the Spread of COVID-19

For Immediate Release

Contact: Cortnye Stone (615-862-8779)

NASHVILLE, Tenn. (March 18, 2020) – In an effort to promote social distancing and minimize the spread of COVID-19, Public Works will be making the following temporary changes in procedure:

  • All Public Works employees who are able to work from home are being asked to do so.
  • All hubNashville call center employees will be working from home until further notice.
  • The Public Works’ Right-of-Way Permits office will be closed to the public. Permits will continue to be issued via email rather than in-person.
  • Metro Convenience Centers will temporarily close to the public until further notice. Staff will be evaluating how to minimize contact with the public at all locations, and will reopen as soon as possible.
  • Residents looking to replace or purchase additional trash carts should make their request through hubNashville. They will not be able to do so in person.
  • Metro Beautification is suspending its court-ordered community service program for the rest of the week, beginning March 17th.
  • The Transportation Licensing Commission Office will be closed to the public until further notice. All certificates and permits for companies or drivers of Other Passenger Vehicles for Hire, the annual term of which is scheduled to expire while this office remains closed, are hereby renewed, by order of the Director, for an additional annual period subject to and conditioned upon submission of all required items including fees to this office by mail. In addition, all vehicle inspections will be postponed. Any new company or new driver applications will be accepted as soon as possible. Please contact the TLC at:

Trash, recycling, and brush pick-up will NOT be impacted by these temporary changes. Additionally, most operational functions of Metro Public Works, including pothole repair, signal maintenance and roadway repairs will continue as usual. Tornado debris pick-up will continue in the coming days and weeks as well.

Metro Public Works is committed to providing high-quality service to the residents of Davidson County, as well as providing a safe workplace for all employees. We will work to ensure as little disruption to services as possible, while adhering to best practices outlined by city and state officials.

For additional information, residents can use hubNashville by calling 311, downloading the hubNashville app, or visiting