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Contact Name: Chris Song



Date: April 7, 2020

NASHVILLE, Tenn. – Mayor John Cooper’s office issued the following announcements regarding Metro’s citywide coronavirus (COVID-19) monitoring and response efforts in coordination with area hospitals, healthcare providers, medical colleges, and other community partners.


Metro Public Health Department officials announced today a total number of 1,075 confirmed cases of coronavirus COVID-19 in Nashville/Davidson County, an increase of 41 cases in the past 24 hours. The confirmed cases range in age from 2 months to 85 years.

Health officials have confirmed three additional COVID-19 related deaths. The deaths occurred in a 72-year old man, a 62-year old man, and a 78-year old man.  There has been a total of nine deaths in Davidson County.

Thirty-six (36) individuals who have tested positive for COVID-19 remain hospitalized, and 133 individuals have recovered from the virus. The remaining cases are self-isolating at home and have mild and manageable symptoms.

The MPHD COVID-19 Hotline received 381 calls on Monday, April 6, 2020.

Total number of Cases: 1,075
Number of Cases confirmed today: 41

Cases by sex
Male: 492
Female: 545
Unknown: 38

Total Cases by age

Unknown 171
0-10 15
11-20 54
21-30 330
31-40 162
41-50 104
51-60 119
61-70 74
71-80 38
81+ 8
Total 1,075
Recovered 133
Deaths 9
Total active cases 933


Total number of tests administered Total positive results Total negative results Positive results as percentage of total
11,015 1,075 9,939 9.8 %

Health officials remind everyone to take steps to stop the spread of germs like COVID-19. These include:

  • Practice social distancing as defined by the CDC (6 feet of distance from others). Do not gather in groups larger than 10.
  • Wear a cloth face covering when in a community setting, especially in situations where you may be near people. These settings include grocery stores and pharmacies. These face coverings are not a substitute for social distancing.
  • Stay at home, unless leaving your home is absolutely necessary because you have medical needs or are an essential worker.
  • Wash your hands often with soap and water. Use alcohol-based hand sanitizer if soap and water are not available.
  • Cover your mouth and nose with a tissue when coughing or sneezing.
  • Avoid touching your eyes, nose or mouth.
  • Stay away from others in your home if you are sick.


Nashville Electric Service

NES continues to monitor the directives set forth by Metro Nashville for essential businesses. To minimize traffic in our customer service lobby for health and safety reasons, we are urging customers to pay their power bills by mail, phone or online.

Also, beginning April 3, customers may pay their NES bill via drive-thru at the Enbright Credit Union Donelson location. Enbright is a long-time partner of NES. Be sure to follow the signs that will lead you to the correct drive-thru lane. An NES teller will be inside the building to manage your transaction.

For customers who cannot pay by check or card, remote retail partners, like Kroger and Walmart, and the NES customer service lobby will be open with restrictions to adhere to social distancing.

NES Bill Pay Drive-Thru Location

  • Enbright Credit Union – Donelson
    2340 Jackson Downs Blvd.

Enbright Credit Union Drive-Thru – Hours of Operation

  • Monday 7:30am-4:00pm
    (closed for lunch 12:30-1:30)
  • Tuesday 7:30am-4:00pm
    (closed for lunch 12:30-1:30)
  • Wednesday 8:00am-4:00pm
    (closed for lunch 1:00-1:30)
  • Thursday 7:30am-4:00pm
    (closed for lunch 12:30-1:30)
  • Friday 7:30am-4:00pm
    (closed for lunch 12:30-1:30)

NES will be closed and payments will not be accepted at Enbright Credit Union on Friday, April 12

Metro Water Services

In compliance with Metro Water Services’ Pandemic Plan Phase 2, and to help protect the health of our community, additional modifications to work processes went into effect April 6, 2020.

Metro Water Services wants to assure customers that it remains fully operational and the vital water services you depend on are safe and available. Employees are working remotely and/or practicing social distancing (a minimum of 10 feet).

The Customer Services Center lobby, 1700 2nd Ave N, is closed. Customer Service representatives can be reached by calling 615-862-4600 or emailing All payment channels, except for the over-the-counter transactions, are available, including the outdoor kiosk.

Metro Water Services will not assess late fees or disconnect water services to any of our customers through the end of April.

Customers will be allowed to defer payment for a two-month period by calling 615-862-4600. (Account balances that are deferred will be evenly spread out over a 12-month period.)

MWS Development Services (DS), 800 2nd Ave. S, is also closed to the public.

Development Services will no longer be accepting checks, mailed or dropped off, at any of our locations for development-related activities. All checks will be returned to the presenter unprocessed.

Payments will be accepted via credit card by calling 615-862-4084.

Checks for capacity fees can be mailed to the MWS lock box at P.O. BOX 305225, Nashville, TN 37230-5225. Please remember to include project case number and associated property address.

Scheduled water and sewer taps, initial backflow testing and shutdowns scheduled through MWS Development Services will be postponed until the State of Emergency is permanently lifted.

Service line inspection, meter issuance and inspection, and water and sewer inspections will continue when a 10-foot distance from other people can be maintained.

Email confirmation will be sent with appointment information upon approval of emailed meter submissions.

Anyone needing help with any other topics should send questions to


Metropolitan Trustee’s Office

Metropolitan Trustee Parker Toler announced that the Office of the Trustee will be closed to walk-in customers through Friday, May 1.

Property taxes may be paid online with a credit card or eCheck at or with a check or money order placed in the secure drop box located directly outside the Howard Office Building at 700 2nd Ave. S. The Trustee’s office requests that residents refrain from remitting cash payments at this time.

Further, Trustee Toler announced that the deadline to renew or apply for Tax Relief or Tax Freeze has been extended to Wednesday, July 1, 2020. Renewal vouchers for the Tax Relief and Tax Freeze programs may be mailed to the Trustee’s Office or placed in the secure drop box. Senior, disabled, and disabled veteran taxpayers who wish to apply for Tax Relief or Tax Freeze for the first time should call 615-862-6330.

Tax payments may be mailed to P.O. Box 196358, Nashville, TN 37219.

Trustee staff will be available during normal business hours at 615-862-6330.

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